TenantVet Terms and Conditions

TenantVet Terms and Conditions

Welcome to TenantVet. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TenantVet’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘TenantVet’ or ‘TenantVet.net’ or ‘TenantVet.co.uk’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is TenantVet, Rectory Close, Ysceifiog, Holywell, CH8 8TA. Our company registration number is 06632320 at Cardiff. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to English law.

Contact Terms & Conditions

For membership and use of TenantVet Limited

These terms and conditions describe the basis for your membership and use of the TenantVet Database. By subscribing for membership, or by otherwise using the services described on this Website, you (an individual or legal entity) agree to be bound by the terms of these terms and conditions. If the services described on this Website are to be used in connection with your employment, you should be authorised by your employer to do so on behalf of the relevant corporate user.  By subscribing for membership or otherwise using the services described on the Website, you personally warrant that you have such authority.  

In these terms and conditions:

“Website” means the website at www.TenantVet.co.uk and includes without limitation the TenantVet Database.

“TenantVet Database” means the on-line database accessible via the Website which allows Members to share information regarding a previous or current tenant.

“We” and “us” means TenantVet Limited (company registration number 06632320), whose registered office is at Rectory Close, Ysceifiog, Holywell, CH8 8TA.

“Member” refers to the person or entity which has formally signed up as a member of the TenantVet Database.

“Tenant(s)” means (i) the individual(s) or entities which have entered into occupation agreements with you or any other individual or entity about whom you provide us with information or (ii) the individual(s) or entities which you conduct searches against on the TenantVet Database for the purposes of tenant assessment.

“You” or “your” refers to the Member.

  1. Subscription
  1. In order to benefit from the services described on the Website you must be a Member.
  1. User name and password
  1. On registering with us to become a Member, you are issued with a user name and password which must be used in order to access certain restricted parts of the Website.  The user name and password are personal to you and are not transferable. You must keep these details safe and confidential. Members may use these logs in details to access their account (“Member Account”) where they can search the TenantVet Database against potential Tenants and input information regarding their previous or current Tenants. Members agree that the any information retrieved from the TenantVet Database may only be used for the purposes of assessing a potential Tenant’s suitability and not for any other purpose. In particular Member undertakes not to share this information with others and not to act as a host or bureau service (SAAS) for others.

2.2 Your name and password are the methods used by us to identify you and so are very important.  You are responsible for all information posted on the Website by anyone using your user name and password and any payments due for services accessed through the Website by anyone using your user name and password (whether authorised by you or not).  Any breach of security of a user name and password should be notified to us immediately.

2.3 You may not adapt or circumvent the systems in place in connection with the Website, nor access the Website other than through normal operations.

  1. Access to the website and content

                3.1 We are continually striving to improve our Website and the services offered thereon, so specifications or design changes may be made at any time. We shall use reasonable commercial endeavours to keep the Website up to date but information and specifications given are for your information only and are subject to change without notice.

                3.2 We will endeavour to allow uninterrupted access to the Website, but access may be suspended, restricted or terminated at any time. In such circumstances we will endeavour to make the service available as soon as is practicable.

                3.3 We assume no responsibility for the content of any other websites to which the Website has links.

3.4 Members of TenantVet are expressly forbidden from using the database to in any way canvass prospective tenants or landlords.

  1. Intellectual property

4.1 The copyright in the material contained in the Website and all other rights including database rights in the TenantVet Database, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to TenantVet Limited, its subsidiaries or the providers/licensors of such information.  All rights are reserved. None of this material may be reproduced, shared or redistributed without our written permission.

4.2 You assign all copyright in any data you submit to the Website to us. To the extent such assignment cannot be effected then you grant us a world-wide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.

  1. Charges and payment

                5.1 TenantVet is currently a free service for all users.

                5.2 For the avoidance of doubt Members shall not be charged for searches against Tenants on the TenantVet Database which do not provide any results.

                5.3 We reserve the right in April of each year to review its charges at its sole discretion, including, without limitation, the monthly subscription fee and successful search results fee. We shall inform Members of any change in its charges via email, post or fax.

                5.4 Members accept responsibility for all charges incurred against their Member Account; this is regardless of whether the searches charged for were carried out with or without the Member’s authorisation.

  1. Exclusions of liability

6.1 It is important to us that the data on the Website is accurate and we will use reasonable endeavours to correct any errors or omissions as soon as practicable after being notified of them. We do not monitor, verify or endorse information submitted by third parties for posting on the Website and you should be aware that such information may be inaccurate, incomplete or out of date. To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any such information.  We do not guarantee that the Website will be fault free and do not accept liability for any errors or omissions.

6.2 Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to the Website, any liability we may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law. 

6.3 In no event shall we be liable for any (a) loss of profit, data, revenue, business opportunity, anticipated savings, goodwill or reputation or (b) any type of indirect, economic or consequential loss, whether in contract, tort or otherwise arising out of or in connection with this agreement or use of the Website save where such liability cannot be excluded by law.

6.4 We do not give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology.

                6.5 The Company shall not be liable in any way for loss, damage or delay consequent upon any circumstances beyond its reasonable control.

  1. Data submitted by users

7.1 Members may only upload information regarding their previous or current Tenants if they have obtained express permission from the Tenant to do so, we require Members to use a prescribed format of consent (which we may amend from time to time) which shall be provided to the Member on subscription to the TenantVet Database and again after any revised versions are finalised.

7.2 Members must not upload information obtained from a third party on a previous or current Tenant.

7.3 Members must retain copies of all signed consents by each Tenant about whom they submit data onto the TenantVet Database and must provide us with copies within 7 days of our request. We reserve the right to conduct random audits to ensure that these consents are being obtained and retained in every event by the Member.

7.4 We accept no liability for data supplied by any user for display on the Website and the limitations in condition 0 above (Exclusions of liability) apply.

7.5 If you submit data for display on the Website you are responsible for ensuring that the data is accurate, complete and up to date and for updating that data where necessary. In addition Members must, where possible, have evidence to support the information you submit, which you must supply to us upon our reasonable request so such information can be verified.

7.6 If you submit data for display on the Website you are responsible for ensuring that no data is uploaded or submitted which is untrue, defamatory, obscene or abusive or otherwise objectionable or in breach of any applicable laws or rights of third parties.

7.7 You warrant that you have taken all reasonable precautions to ensure that any data you upload or otherwise submit to the Website is free from viruses and anything else which may have a contaminating or destructive effect on any part of the Website or any other technology.

7.8 We reserve the right (without limiting our rights to seek other remedies) to remove offending material placed on the Website that we consider to constitute a misuse of the Website or which is otherwise harmful to other users of the Website.

7.9 You will indemnify us for any claim or loss (including without limitation, economic loss) suffered by us arising out of your failure to observe any of the terms of this condition 0.

  1. Data protection

8.1 We are committed to protecting your privacy.  We will collect and use information supplied by you and other users of the Website to improve the Website and personalise your experience when you visit the Website in accordance with our privacy policy.

  1. Termination

9.1 We may terminate your access to the Website and the services within it:

  1. a) Immediately if you have breached any of the terms contained within these terms and conditions or the privacy policy; or
  2. b) On not less than 3 months’ written notice to you at any time.

9.2 You may terminate your access to the Website and the services at any time.

9.3 All disclaimers, indemnities and exclusions in these terms and conditions shall survive termination of the agreement between us for any reason.

  1. General

10.1 We may modify these terms and conditions at any time by publishing the modified terms and conditions on the Website.  Any modifications shall take effect 3 days after posting on the Website.

10.2 If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.

                10.3 A waiver of any of these terms or conditions in any instance shall not be deemed or construed to be a waiver of such term or condition for the future, or of any subsequent breach thereof, or of any other terms of these terms and conditions. 

                10.4 These terms and conditions, constitutes the entire agreement between us and supersedes all prior or contemporaneous written or oral understandings or agreements.

                10.5 Unless expressly provided in these terms and conditions, no express term of these terms and conditions or any term implied under them is enforceable pursuant to the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to it. Pursuant to section 2(3)(a) Contracts (Rights of Third Parties) Act 1999 the parties, in accordance with the above, may without limit or restriction vary this Agreement or any provision of it which may be enforced by the third party or otherwise amend these terms and conditions in such a way as to extinguish or alter the third party’s entitlement under any such provision without the consent of that third party.

  1. Governing law

11.1 These terms and conditions shall be governed by and construed in accordance with English law.

11.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.